Quality Analyst

Location
Bhubaneswar

Department
Operations
Qualifications and Requirements
1. BCA/MCA or related field
Experience:
· 3-5 years (Preferred: localization/technical QA)
Hierarchy Structure:
Reports to: Team Lead-QA
Peers: Sr Project Coordinators
Job Description
Key Responsibilities:
Read all project instructions, reference files, client guidelines, glossary and style guides to verify compliance
Based on the information provided by the project team, perform technical/automated QA checks using Xbench and AI-generated QA reports
Report bugs and errors to project management team
Detect and track bugs and inconsistencies
Perform manual, run automated QA checks and validate results against client instructions
Ensure ongoing compliance with quality and deliver zero-defect projects to the clients
Verify adherence to client instructions, style guide, termbase (TB) and translation memory (TM) requirements
Validate AI QA reports and QA tool outputs, filtering false positives

Skills Required
Desired Skills
Behavioral Competencies:
Problem solving skills
Written and oral communication abilities
Attention to details
Willingness to learn new technologies
KRA’s and KPI’s for Monthly VP Score:
1. Customer feedback
2. Productivity- Volume of work handled per day vs target
3. On time delivery – Number of projects delivered within timelines
4. Compliance score – Process adherence
Desired Technical Skills
Technical Competencies:
Knowledge of manual testing
Understanding of QA methodologies
Additional Skills:Hands-on knowledge of QA tools (QA Tools, AI QA reports)
Understanding of localization QA checks (tags, formatting, TB/TM consistency, numbers, placeholders)
Ability to interpret and apply client instructions to QA validation
Familiarity with bilingual file formats (.xliff, .sdlxliff, .mqxliff, .xlsx, .tmx, .tbx)
