Importance of Collecting Data For Quality Management And How To Do It?

Delivering good quality is imperative for providing better customer experience and retaining them. Clear visibility of quality data helps in managing quality effectively and preparing action plans to improve it. Therefore, it is important to know what data to collect when it comes to quality management and how to collect them. In this webinar, we will learn the importance of data in quality management and how it helped Braahmam in improving service experience of its customers.

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