Challenges
- Security concerns: Client had security and data privacy concerns as it is an eCommerce website
- Speed and cost: Client needed quick translation in cost-effective and efficient manner without sacrificing the quality of the content
- Scope Limitation: Only customer-centric, sales-focused, and post-login pages required translation
- Translation of Images: The site featured limited images that needed adaptation for both desktop/laptop and mobile devices
- JavaScript Integration Concerns: The client expressed apprehension regarding the security of confidential data on post-login pages when integrating JavaScript snippets
Solutions
- Education & Awareness: Client was assured of data security and privacy with explanation for the localization methodology, ensuring compliance with international data privacy norms
- Pre-Translation & Linguistic Quality Assurance: Source content was pre-translated using machine translation tools and subsequently refined through rigorous post-editing by skilled linguists
- Image Localization: Translation and layout formatting of images was done for all device types
- Layout Checks & Fixes: Final layout checks ensured a seamless user experience across all devices
- JavaScript Integration Support: Assistance was provided for integrating JavaScript into the corporate site and further support as needed
Benefits
- The localized website significantly broadened vSpeeq's reach within the Spanish-speaking market, enhancing customer service and acting as an effective sales tool that contributed to increased revenue growth.
- The client gained valuable insights into best practices for future website translations
Global Expansion of Health Software Provider
Our client, a leading health software provider, has developed an innovative cloud-based platform designed to connect clinics with their clients, enabling seamless communication and access to healthcare services anytime, anywhere. With a strong presence in English-speaking markets, the client sought to expand its reach to non-English speaking markets by localizing their app in several languages including German, Romanian, Portuguese (Portugal), Polish, Arabic, and Urdu (Pakistan).
AI-powered Voice-over for the Onboarding Solution of a Global Logistics Provider
Our client, a logistics and postal optimization company, faced the challenge of onboarding employees that are non-native English speakers. To address this, we undertook a project to translate and localize a 70+ slide onboarding training presentation into five languages: Gujarati, Hindi, Malayalam, Nepali (India), and Urdu (Pakistan). The primary goal was to provide accessible training in employees' native languages, enhancing their integration into their roles through: ∙ Text-to-speech translation of the onboarding content. ∙ Synthetic voice generation for engaging voiceovers. ∙ Seamless embedding of voiceovers into PowerPoint slides.
