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Challenges

  • Security concerns: Client had security and data privacy concerns as it is an eCommerce website
  • Speed and cost: Client needed quick translation in cost-effective and efficient manner without sacrificing the quality of the content
  • Scope Limitation: Only customer-centric, sales-focused, and post-login pages required translation
  • Translation of Images: The site featured limited images that needed adaptation for both desktop/laptop and mobile devices
  • JavaScript Integration Concerns: The client expressed apprehension regarding the security of confidential data on post-login pages when integrating JavaScript snippets

Solutions

  • Education & Awareness: Client was assured of data security and privacy with explanation for the localization methodology, ensuring compliance with international data privacy norms
  • Pre-Translation & Linguistic Quality Assurance: Source content was pre-translated using machine translation tools and subsequently refined through rigorous post-editing by skilled linguists
  • Image Localization: Translation and layout formatting of images was done for all device types
  • Layout Checks & Fixes: Final layout checks ensured a seamless user experience across all devices
  • JavaScript Integration Support: Assistance was provided for integrating JavaScript into the corporate site and further support as needed

Benefits

  • The localized website significantly broadened vSpeeq's reach within the Spanish-speaking market, enhancing customer service and acting as an effective sales tool that contributed to increased revenue growth.
  • The client gained valuable insights into best practices for future website translations

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